SLEEPOVER FAQ'S
How does your sleepover rental service work?
You will first choose your theme and package options, we deliver and set up the chosen theme at your venue, and we return the next day to retrieve the sleepover party set ups.
What time is setup, and how long is the rental duration?
Drop off and pick up times are typically scheduled between 9:00am-3:00pm. The rental duration is up to 24 hours for overnight parties, and 4+ hours for day parties. If you would like to extend the hours, feel free to ask if we can accommodate you. We will send an email confirmation for your set up time 2 days prior.
How far do you travel?
Please review our travel charges below. We will travel up to 1 hour away from 49097 with a minimum $300 party rental, and additional travel fee. Contact us if you are located over 1 hour away.
What are your age requirements?
Our parties are designed for children turning 4 through adults. Yes, we do adult parties too!
How do I book a party?
Once we receive your booking request and we confirm we are available on your party date, you will receive an invoice for your $100 booking deposit that must be paid within 24 hours. Upon a received deposit, a contract agreement will be emailed and must be signed to secure your date. The remaining balance is due 14 days before the party date. A deposit and signed contract are required to secure a party date.
What is your cancellation policy?
With an adequate notice, sleepovers are entitled to a credit for use within 6 months. No refunds will be issued to include: exposure or diagnosis of COVID19, or acts of God. You may reschedule for any future open date that is available at no additional cost. We do not offer refunds of any kind.
How far in advance can I book/what's the latest I can book a party?
Parties must be booked at least 14 days in advance. An additional $50 fee will apply if booked less than 14 days. Parties can be booked for any future date to guarantee your date.
Can I make changes to my party?
Absolutely! Changes can be made up to 14 days prior to your party. The changes must be additions only.
How much space is needed?
The air mattresses and teepee requires approximately 30"X 80" per tent setup.
Do you offer slumber parties for adults?
Yes, adults can have parties too! The cost is the same for adult and kids sleepover parties.
EVENT PLANNING FAQ'S
How does your event planning service work?
We will work with you closely to provide the vision you are hoping for at your baby shower, wedding shower, birthday party and more! We take all of the work out of the event while you sit back and enjoy the party.
How long does setup take?
Our event planning setup times vary depending on how elaborate the party is. We want to ensure the details are perfect and our setup time varies from 1-2 hours.
How far do you travel?
We will travel up to 2 hours away from 49097 with a minimum $1,000 event, and travel fees do apply. Contact us if you are located over 2 hours away and are interested in our services.
Travel Fees
0-15 miles = $30
16-25 miles = $50
26+ miles = $100+
How do I book my event?
Once we receive your event details and we confirm we are available on your party date, you will receive an invoice for a booking deposit that must be paid within 48 hours. Our deposit is non-refundable if event is cancelled. Upon a received deposit, a contract agreement will be emailed and must be signed to secure your date. The remaining balance is due 14 days before the party date. The deposit paid will be applied to your final total. For any custom themed events, the deposit amount may vary to cover expenses of event decor.
What is your cancellation policy?
No refunds will be issued to include: exposure or diagnosis of COVID19, or acts of God. You may reschedule for any future open date that is available at no additional cost.
How far in advance can I book/what's the latest I can book an event?
Events must be booked at least 30 days in advance. An additional $100 fee will apply if booked less than 30 days. Parties can be booked for any future date to guarantee your date.
Can I request a custom theme?
Absolutely! If there are specific additional items that need purchased a custom theme fee may apply.
Where can we party?
We can decorate hotel banquet rooms, at your home, event centers or even parks or your backyard if you are looking for a picnic or Bell Tent
Contact us today to start planning your next event!